Analytics
Make data-driven decisions
Understand your business better. Use the reports and analytics to build a strategy based on data instead of assumptions.
“Realtime data on delivery quality and customer satisfaction is instrumental in taking the right decision.”
Drive customer loyalty
Customer feedback is dispalyed in real-time
Act immediately on negative and positive feedback to increase engagement and build loyalty. Draft a playbook to Include additional rewards and perks for common scenarios.
Encourage professional bahavior
Use app data to measure driver performance
Keep track of each driver's number of deliveries, delays, damage claims, and customer feedback. Benchmark drivers, in-house or outsourced, and enforce policies based on data
Take strategic decisions
All important business metrics in one dashboard
Use standard KPI's to track delivery success rate, delays, capacity utilization, seasonality, time to serve a customer and other metrics or use custom exports to examine in a spreadsheet
Discover more features.
See all the ways we can help your company grow.
You too can reduce costs and improve efficiency with Ufleet
Join thousands of businesses that rely on Ufleet to:
- plan and optimize delivery routes
- manage and empower drivers
- enhance customer experience
- make data-driven business decisions
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