Here's your dose of curated tips, news, and know-how about last-mile delivery, route optimization, and e-commerce. 🚚

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Here's What Gen Z Wants from eCommerce Retailers in 2025

Gen Z represents 27% of the U.S. population and its purchasing power will grow by 400% over the next decade.

E-commerce retailers that want to keep making money in the following years must carefully study Gen Z to understand and cater to its needs.

Here are a few stats about Gen Z that might catch your attention:

• 64% anticipate orders to be delivered within 2 days, if not faster
• 67% expect free shipping as a standard offering
• 75% are more likely to make a purchase if they can customize the product
• 45% will abandon a website if it cannot predict their needs and preferences
• 73% are ready to pay more for eco-friendly products

Read more about the needs and preferences of Gen Z in this article.

We helped Devin plan delivery routes 4 times faster!

Before Ufleet, dispatchers spent half of their workday in route planning. Now it takes them less than 1 hour!

Prior to Ufleet, Devin also struggled with:

• ❌ uneven workload distribution between delivery drivers
• ❌ inefficient and time-consuming route optimization
• ❌ difficult and slow onboarding of new drivers

Ufleet provided a route optimization software that allows to plan, optimize and distribute delivery tasks, along with an easy to use mobile app for delivery drivers.

The results:

• ✅ fast and efficient route optimization
• ✅ fair distribution of the delivery tasks between drivers
• ✅ quick and easy onboarding process for new drivers.

Read the full story

Real-Time Tracking is Your Key to Successful Deliveries in 2025

Some retailers still don't think of delivery tracking as a necessity. If you share this mindset too, we advise you to think again.

Why is not taking real-time tracking seriously such a problem? Because it creates a huge gap between customer expectations and reality that leads to:

• 🤬 anxiety and frustration
• 😣 eroding trust in the brand
• ❌ ultimately, it drives customers away

Customer expectations for home delivery have changed considerably over the last few years. Customers now demand real-time updates, accurate ETAs, seamless communication... And retailers need to adapt. Learn more in the article.

FedEx’s planned spinoff of its LTL unit, FedEx Freight, has captured competitors’ — and Wall Street’s — attention.

According to Supply Chain Dive "Executives at Old Dominion Freight Line, XPO, Saia and ArcBest all fielded questions from analysts during recent Q4 earnings calls about how the move might affect them and the broader LTL market.

Most of the carrier leaders refrained from commenting too much about their largest rival, which is also adding hundreds of salespeople and a new leader. But their answers provided a glimpse of how they’re thinking about the upcoming move, and how it could affect the industry." Read more in the article.

USPS Ground Advantage volume jumps as shipping changes take root

Supply Chain Dive reports that "The U.S. Postal Service gained more direct business from shippers while demand for consolidator-focused services dipped for the quarter ended Dec. 31. The results align with the agency’s goal to better compete in the package delivery market.

The agency saw volume and revenue for its Ground Advantage shipping service surge by 16.1% and 27%, respectively, year over year, according to its quarterly report. The report said Ground Advantage’s “acceptance in the marketplace and contribution to revenue growth and profitability are above expectations” despite heavy competition." Read more in the article.

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