Delight customers with exceptional delivery
Provide customers with real-time updates. Communicate seamlessly and build customer loyalty.
Customers track delivery progress in real time
Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.
No more "Where is my package" calls
Customer portal decreases stress on service centers by reducing inbound calls.
Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.
Get immediate feedback upon delivery
Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.
Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.
Discover more features.
You too can reduce costs and improve efficiency with Ufleet
- plan and optimize delivery routes
- manage and empower drivers
- enhance customer experience
- make data-driven business decisions
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