Delight your customers with perfectly timed and reliable communication. Get real-time feedback and build a lasting customer loyalty.
“The transparency we give our customers at every step of the delivery process is phenomenal!”
Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.
Customer portal decreases stress on service centers by reducing inbound calls.
Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.
Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.
Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.
Ufleet is a complete enterprise grade route planning and customer experience management platform for the last mile delivery.