Connect with your customers
Delight your customers with perfectly timed and reliable communication. Get real-time feedback and build a lasting customer loyalty.
“The transparency we give our customers at every step of the delivery process is phenomenal!”
Katarzyna Kowalska, OBI
Customers track delivery progress in real time
Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.
No more "Where is my package" calls
Customer portal decreases stress on service centers by reducing inbound calls.
Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.
Get immediate feedback upon delivery
Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.
Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.
- plan and optimize delivery routes
- manage and empower drivers
- enhance customer experience
- make data-driven business decisions
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Ufleet is a complete enterprise grade route planning and customer experience management platform for the last mile delivery.
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1000 Sofia
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R&D Office