Customer Portal

Connect with your customers

Delight your customers with perfectly timed and reliable communication. Get real-time feedback and build a lasting customer loyalty.

The transparency we give our customers at every step of the delivery process is phenomenal!

Katarzyna Kowalska, OBIKatarzyna Kowalska, OBI
Customer Portal: Connect with
your customers
Give customers control

Customers track delivery progress in real time

Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.

Fewer inbound calls

No more "Where is my package" calls

Customer portal decreases stress on service centers by reducing inbound calls.

Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.

Capture customer satisfaction

Get immediate feedback upon delivery

Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.

Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.

Discover more features.
See all the ways we can help your company grow.
Routing Optimization
Optimize your routes and costs
Learn More
Control Center
Run your operations without surprises
Learn More
Driver App
Empower your drivers in the field
Learn More
Analytics
Measure and grow your business
Learn More
Integrations
Work with your existing tools
Learn More
ufleet

Ufleet is a complete enterprise grade route planning and customer experience management platform for the last mile delivery.

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