Customer Portal
Delight customers with exceptional delivery
Provide customers with real-time updates. Communicate seamlessly and build customer loyalty.
“The transparency we give our customers at every step of the delivery process is phenomenal!”
Katarzyna Kowalska
Supply Chain Director,OBI
Give customers control
Customers track delivery progress in real time
Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.
Fewer inbound calls
No more "Where is my package" calls
Customer portal decreases stress on service centers by reducing inbound calls.
Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.
Capture customer satisfaction
Get immediate feedback upon delivery
Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.
Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.
Discover more features.
Explore all the features that can help your company optimize routes, decrease delivery costs, and improve customer satisfaction.
Route Optimization
Optimize routes and achieve a cost-efficient and predictable delivery process
Learn MoreControl Center
Monitor delivery status in real time and act immediately in case of changes or issues
Learn MoreDriver App
Empower your drivers to make deliveries faster and easily communicate with customers
Learn MoreAnalytics
Get insights into your delivery operations and make data-driven decisions about your business
Learn MoreYou too can reduce costs and improve efficiency with Ufleet
Join thousands of businesses that rely on Ufleet to:
- plan and optimize delivery routes
- manage and empower drivers
- enhance customer experience
- make data-driven business decisions
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