Customer Portal

Connect with your customers

Delight your customers with real-time communication about their delivery. Get real-time feedback and build a lasting customer loyalty.

The transparency we give our customers at every step of the delivery process is phenomenal!

Katarzyna Kowalska, OBIKatarzyna Kowalska, OBI
Customer Portal: Connect with
your customers
ufleet customer portal screenshot showing scheduled delivery time
Give customers control

Customers track delivery progress in real time

Access to unique personalized portal gives customers a peace of mind. They know the location of their package at any time, who will deliver it and when. A call to customer support or the driver is just a click away.

ufleet customer portal screenshot showing details of the delivery agent and a map of his position
Fewer inbound calls

No more "Where is my package" calls

Customer portal decreases stress on service centers by reducing inbound calls.

Customers need to call only as last resort. Naturally, they experience reduced wait times and premium service.

ufleet customer portal screenshot showing the rating screen
Capture customer satisfaction

Get immediate feedback upon delivery

Asking for feedback while impression is still fresh greatly increases response rate and feedback quality.

Taking immediate actions on exception cases leads to higher retention, engagement, and loyalty.

Discover more features.
See all the ways we can help your company grow.
Routing Optimization
Optimize your routes and costs
Control Center
Run your deliveries without surprises
Driver App
Empower your drivers in the field
Analytics
Measure and grow your business
Integrations
Work with your existing tools
You too can reduce costs and improve efficiency with Ufleet
Join thousands of businesses that rely on Ufleet to:
  • plan and optimize delivery routes
  • manage and empower drivers
  • enhance customer experience
  • make data-driven business decisions

We’d love to learn about your challenges.
Leave your email and we’ll get back to you.

 
ufleet dashboard and ufleet driver app screenshots
ufleet

Ufleet is a complete enterprise grade route planning and customer experience management platform for the last mile delivery.

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