Analytics

Make data-driven decisions

Understand your business better. Use the reports and analytics to build a strategy based on data instead of assumptions.

Realtime data on delivery quality and customer satisfaction is instrumental in taking the right decision.
Hristo Yankov
Hristo Yankov
E-commerce Manager, Tmarket
Analytics: Make data-driven decisions
customer feedback with 5 stars rating
Drive customer loyalty

Customer feedback is dispalyed in real-time

Act immediately on negative and positive feedback to increase engagement and build loyalty. Draft a playbook to Include additional rewards and perks for common scenarios.

screenshot of pie chart from ufleet analytics
Encourage professional bahavior

Use app data to measure driver performance

Keep track of each driver's number of deliveries, delays, damage claims, and customer feedback. Benchmark drivers, in-house or outsourced, and enforce policies based on data

screenshot from the ufleet analytics dashboard
Take strategic decisions

All important business metrics in one dashboard

Use standard KPI's to track delivery success rate, delays, capacity utilization, seasonality, time to serve a customer and other metrics or use custom exports to examine in a spreadsheet

Discover more features.

Explore all the features that can help your company optimize routes, decrease delivery costs, and improve customer satisfaction.
Customer Portal
Provide real-time tracking to customers and communicate delivery status updates
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Route Optimization
Optimize routes and achieve a cost-efficient and predictable delivery process
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Control Center
Monitor delivery status in real time and act immediately in case of changes or issues
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Driver App
Empower your drivers to make deliveries faster and easily communicate with customers
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Integrations
Connect the tools you already use for seamless and integrated operations
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You too can reduce costs and improve efficiency with Ufleet

Join thousands of businesses that rely on Ufleet to:
  • plan and optimize delivery routes
  • manage and empower drivers
  • enhance customer experience
  • make data-driven business decisions

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ufleet dashboard and ufleet driver app screenshots