Artificial Intelligence
Let AI do the dull work - focus on what matters
AI Agents deliver up to 50% additional savings on route optimization and are always available, infinitely scalable, and immune to employee churn.
A collection of highly capable individuals!
Ufleet AI Agents provide real-time, proactive delivery management by automating routine communication and coordination tasks — from confirming driver availability to rerouting vehicles and flagging operational issues. They handle the repetitive work so your human team can focus on high-value decisions and customer satisfaction.
Each agent below focuses on a specific task but CORA our Coordination & Orchestration Resource Agent ensures they all operate as one intelligent, unified system.
Driver Liaison (Voice)
Communicates with drivers to confirm availability, manage reschedules, and update plans.
Route Optimizer
Monitors live routes to detect delays, optimize sequences, and adjust plans dynamically. Maximizes fleet utilization and ensures on-time delivery.
Customer Liaison (Voice)
Contacts customers with real-time updates on delivery windows, ETAs, or reschedules. Reduces “Where’s my order?” calls and improves communication transparency.
Incident Handler
Responds instantly to issues such as driver absences, vehicle breakdowns, or delivery exceptions. Resolves minor cases autonomously and escalates critical ones to human dispatchers.
Proof Collector
Manages delivery confirmations — captures signatures, photos, or digital proof of delivery. Verifies completeness and syncs data across systems.
Capacity Planner
Forecasts demand, predicts bottlenecks, and balances driver and vehicle capacity. Ensures the right resources are available for every shift.
Performance Analyst
Analyzes daily operations — on-time rates, costs, driver efficiency, and exceptions. Transforms raw data into insights for continuous improvement.
Feedback Collector
Engages customers post-delivery to gather feedback and satisfaction scores. Surfaces service issues early for faster resolution.
Rescheduler
Handles last-minute delivery or driver changes. Finds optimal new time slots, updates routes, and notifies all affected parties automatically.
Discover more features.
Explore all the features that can help your company optimize routes, decrease delivery costs, and improve customer satisfaction.
Customer Portal
Provide real-time tracking to customers and communicate delivery status updates
Learn MoreControl Center
Monitor delivery status in real time and act immediately in case of changes or issues
Learn MoreDriver App
Empower your drivers to make deliveries faster and easily communicate with customers
Learn MoreAnalytics
Get insights into your delivery operations and make data-driven decisions about your business
Learn MoreYou too can reduce costs and improve efficiency with Ufleet
Join thousands of businesses that rely on Ufleet to:
- plan and optimize delivery routes
- manage and empower drivers
- enhance customer experience
- make data-driven business decisions
We’d love to learn about your challenges.
Leave your email and we’ll get back to you.
